Customer Service & Fuel Advice Germany

Contact Our Fuel Specialists

Need guidance choosing the right firewood species, checking truck access clearance, or requesting a commercial volume quote? Our German specialist team in Hamm is at your disposal.

✉️ kontakt@gluehforst.de Reply within 24 business hours 📍 Central Depot Hamm (NRW)

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Customer Care & Support

kontakt@gluehforst.de

Reply within 24 hours
Monday to Saturday

Central Logistics Depot

GLÜHFORST GmbH

Industrieallee 18
59065 Hamm (NRW), Deutschland

Operating Hours

Mon. – Sat. : 08:00 – 18:00

Fast order dispatch & carrier booking

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Delivery FAQ

How large is the truck?
Usually 18t to 26t with liftgate. Requires 3m passage width and 4m clearance height.
When does the driver call?
The carrier confirms the day 24h before via SMS/call and the driver calls ~30 min prior to arrival.
Where will pallets be placed?
Curbside. On level, paved ground the driver will roll the pallet to your carport or garage.

🌲

Direct from the Manufacturer

Premium kiln-dried biomass heating fuels at fair direct-from-depot prices.

FREE DELIVERY

From 2 pallets across Germany

Order now